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Resellers

Find a reseller

Reseller List

You can purchase FireDaemon software products via one of our authorised resellers listed below. You can also signup to become a reseller. If you need to purchase FireDaemon software products via purchase order then please use one of our resellers as we do not accept purchase orders directly.

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Worldwide

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Latin America (LATAM)

North America (NA)

Europe, the Middle East, Africa (EMEA)

Asia-Pacific (APAC)

Become a Reseller

Obtaining quotes for and purchasing FireDaemon software products as a reseller is a 100% self-service process. This is to ensure:

 

  • You receive your discounts

  • The quote / purchase is correctly licensed

  • We track which reseller placed the order.

 

Any company can resell FireDaemon software products. Reseller discounts are negotiable and depend on the size and frequency of your orders. Reseller discounts start at 5% off RRP. We do not offer discounts on OEM products.

 

Please follow the instructions below to sign up, obtain a quote, or place an order.

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Step 1: Allowlist email address domains

Add the email domains cleverbridge.com and firedaemon.com to your allowlist to ensure signup, quote, order, and support emails do not bounce or get marked and caught as spam.

Step 2: Sign-up

  1. Sign-up as a Cleverbridge Partner and fill in your address information and login data

  2. Click the "Next" button 

  3. Click the "Save" button

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You will receive a "Partnership Application" email from Cleverbridge. If you do not receive the email please signup again.

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Once we receive your sign-up request, we will approve your account and assign a discount level to your account. You will then receive an email from Cleverbridge advising you that your application is successful. 

 

N.B. Please ensure you use your company email address. We do not accept sign-ups requests where generic email addresses are used (e.g. @yahoo.com, @gmail.com).

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Step 3: USA Only - Sales Tax / Cleverbridge Document ID

If your company is based in the USA and is sales tax exempt, then you may need to obtain a Cleverbridge Document ID from Cleverbridge in order to obtain quotes and complete purchases. For more information on how to obtain a Cleverbridge Document ID or to claim a refund of the sales tax associated with your order please see this guide.

 

Step 4: Generate a quote first

  1. This step is optional. If you don't need a quote then please see the next section: "Placing an order"

  2. Go to the Pricing page on our website

  3. Find the product you are wanting to purchase and click on the Get a Quote button

  4. Update the quantity and maintenance subscriptions associated with the order

  5. Click on the Partner Login button and login

  6. Once logged in your discounts will be applied

  7. IMPORTANT: Ensure you enter the Licensee details correctly. If your customer is a company please ensure you enter the company's complete name. This is to ensure license keys are generated in your customer's company name and not yours

  8. Enter your Tax ID if you are tax exempt

  9. Once you complete the quote process you will receive the quote link and PDF via email

  10. You can use the link in the quote email to place the order. You will be able to choose your payment method at that time (e.g. credit card, wire transfer, etc.)

  11. Note we do not accept purchase orders.

Step 5. Order without a quote

  1. If you don't require a quote you can go to the Pricing page on our website

  2. Find the product you are wanting to purchase and click the Buy button

  3. Update the quantity and maintenance subscriptions associated with the order

  4. Click on the Partner Login button and login

  5. Once logged in your discounts will be applied

  6. IMPORTANT: Ensure you enter the Licensee details correctly. If your customer is a company please ensure you enter the company's complete name. This is to ensure license keys are generated in your customer's company name and not yours

  7. Enter your Tax ID if you are Tax exempt

  8. Choose your preferred payment method (e.g. credit card, wire transfer, etc.) and complete your purchase

  9. Note we do not accept purchase orders.

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When you purchase FireDaemon software products on behalf of your client or customer, you need to ensure the correct company details are entered. This is to ensure the license key is generated in your customer's name and the invoice is made out in your name. Per the screenshot below, ensure you enter your customer's company name in the first Company field in the Delivery or Licensee address section. Enter your company name in the second Company field in the Different billing address section per the screenshot below.

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Cleverbridge Delivery and Billing Address Information

Step 6: Deliver the license details to your customer

Once you have placed the order:

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  • You will receive an order confirmation with an invoice in your email

  • The online order confirmation contains the Serial Number Name and Serial Number which you are responsible as the reseller to deliver to your client.

Cleverbridge Partner Login Credential Recovery

If you have forgotten your login credentials or would like to update your details you can recover them here. If you have any questions or concerns then please let us know.

Purchase Lookup

Please use the self-service order lookup tool to recover orders, invoices, and license keys

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