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Frequently Asked Questions
Simple Licensing
No activation no node locking or confusing licensing schemes. One license is required per server, workstation or VM. Please consult our EULA for more information.
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Product Delivery
Upon payment, the download link, serial number and receipt will be emailed to you. Enter the serial number details into your product to unlock the 30 day trial.
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Payment Currency & Methods
All prices are in US$ and excludes any local taxes. You can choose to purchase in your local currency also. We accept payment via all major credit cards, PayPal, wire transfer, cheque and Purchase Orders.
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Resellers
Please refer to our reseller page if you would like to purchase from a reseller or sign up as a reseller.
Discounts
We offer 50% discounts for students & teachers, Gaming Clans
and Non-Profit Organizations. You can apply for the discount here.
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Software Assurance and Priority Support
Software Assurance and Priority Support subscriptions are optional.
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Software Assurance gives you complimentary upgrades to the next major version of the product.
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Priority Support gives you access to FireDaemon’s expert technical representatives over the phone or via chat.
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Please consult our FAQ on how each product upgrades work.