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Order History

Find and Recover FireDaemon Order Details and License Keys

You can use the methods below to attempt to recover your order details and license keys for FireDaemon software products. We can generally recover orders placed via Cleverbridge, FastSpring, and 2Checkout in the last 10 years. Historical orders via eSellerate cannot be recovered. The latest software installers can be downloaded via the download page.

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Check Your Inbox and Spam Folder

Please check your email inbox and spam filter for order emails from our eCommerce providers (e.g., @cleverbridge.com, @fastspring.com, @2checkout.com). 

 

Use Cleverbridge's Purchase Lookup Portal

You can also look up your purchase history using your email address via the Cleverbridge Purchase Lookup portal. 

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Contact Us

If you cannot locate your license key email, find it on the portal, or if you never received it, we can resend your license details and entitlements. 

 

Contact us and provide as much detail as possible. Helpful information to include:
 

  • FireDaemon Serial Number Name and Serial Number Name

  • Email address used to place the order

  • Your name or company name used to place the order

  • Cleverbridge, FastSpring, or 2Checkout Reference Number

  • When you originally placed the order

  • Credit card statement imprint details.

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