How to retrieve your order history and software license keys
Check Your Inbox and Spam Folder
We use Cleverbridge as our eCommerce Partner. Please check your email inbox or spam folder for any order emails from Cleverbridge (@cleverbridge.com).
Use Cleverbridge's Purchase Lookup Portal
You can also look up your purchase history on the Cleverbridge Purchase Lookup portal.
If you cannot locate your license key email, find it on the portal, or if you never received it, we can resend your license details and entitlements.
Contact us and provide as much detail as possible. Helpful information to include:
FireDaemon Serial Number Name and Serial Number Name
Email address you used to place the order
Your name or your company name used to place the order
Cleverbridge Reference Number
You can always re-download your purchase. Please visit our software mirror and download the appropriate installer. OEM products can only be re-downloaded via your Cleverbridge Order Confirmation.
Note that license keys are version specific. For example, a FireDaemon Pro 3 license will not work with FireDaemon Pro 4.