Order Lookup

How to retrieve your order history and software license keys

Check Your Inbox and Spam Folder

We use Cleverbridge as our eCommerce Partner. Please check your email inbox or spam folder for any order emails from Cleverbridge (@cleverbridge.com). 


Use Cleverbridge's Purchase Lookup Portal

You can also look up your purchase history on the Cleverbridge Purchase Lookup portal. 


Contact Us

If you cannot locate your license key email, find it on the portal, or if you never received it, we can resend your license details and entitlements. 


Contact us and provide as much detail as possible. Helpful information to include:

  • FireDaemon Serial Number Name and Serial Number Name

  • Email address you used to place the order

  • Your name or your company name used to place the order

  • Cleverbridge Reference Number


You can always re-download your purchase. Please visit our software mirror and download the appropriate installer. OEM products can only be re-downloaded via your Cleverbridge Order Confirmation.


Note that license keys are version specific. For example, a FireDaemon Pro 3 license will not work with FireDaemon Pro 4.