How to Upgrade
All FireDaemon software products can be upgraded. Minor FireDaemon software version updates are free.Upgrades to major version updates will either be free or paid for depending on whether you have an active Software Assurance subscription.
Yay! I have an active Software Assurance subscription :)
You are entitled to be upgraded to the latest major version of your corresponding FireDaemon software product at no charge. Your most recent Cleverbridge Order Confirmation will contain details of your Software Assurance subscription and when it will expire. When your maintenance subscription renews you will be automatically supplied with a new license key that can be used with the latest version of your corresponding FireDaemon software product. If you wish to upgrade to the latest version mid-subscription cycle, simply complete the below form and advise us of your Cleverbridge Order Reference Number. We will then supply you with upgrade license keys.
Boo! I don't have a Software Assurance subscription or it has expired :(
We can upgrade you to the latest version of your corresponding FireDaemon product at a 50% discount. This excludes Subscription (MSP) and Integrator (OEM) products. To apply for the discount please complete the below form, include details of your existing license (Product Name, Version, Order Reference Number, Serial Number Name, Serial Number) and we will send you a 50% discount coupon and buy link to upgrade you to the latest version. At that time you will also be able to purchase a Software Assurance subscription which includes complimentary access to all major version upgrades for 12 months from the date of purchase.