Frequently Asked Questions
Simple Licensing & Delivery
The product is supplied as a ZIP file. The license permits royalty-free, unlimited redistribution rights. The product is designed to be integrated into a product or platform sold by the licensee to a third-party, not designed for licensee use.
Payment Currency & Methods
All prices are in US$ and excludes any local taxes. You can choose to purchase in your local currency also. We accept payment via all major credit cards, PayPal, wire transfer, cheque and Purchase Orders.
Software Assurance and Priority Support
Software Assurance and Priority Support subscriptions are optional.
Software Assurance gives you complimentary upgrades to the next major version of the product.
Priority Support gives you access to FireDaemon’s expert technical representatives over the phone or via chat.
Please consult our FAQ on how each product upgrades work.