Technical Support
Most of the information on the setup and configuration of FireDaemon products can usually be found in:
For further technical or installation questions please submit a ticket. It helps us tremendously if you can give as much detail as possible. Then, we can investigate and troubleshoot the issue you're having.
Sales Support
For all sales and licensing related questions or to submit a PO, please contact our Sales Department via the following methods:
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Submit a ticket to our Sales Department |
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Chat live to our Sales Department (look for the Live Support icon on the top right) |
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Call us on +1 347 468 7467 (USA) or +44 1223 655 441 (rest of world) |
License Recovery / Billing Enquiries
If you are an existing customer and have a query relating to license recovery, billing and payments, please contact our Billing Department.
Support Limitations
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What we support:
We provide unlimited technical assistance and support in the installation, configuration and set up of FireDaemon. |
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What we don't support:
Third party application integration and where third party applications are deemed to be interfering with the correct function of FireDaemon. |
Get third party Integration Support:
Integration Support can be purchased from
here at
$29.95 per 30 minutes if third party application integration is required.
If you have Integration Support then please do not hesitate to call our Support Call Center: +1 (347) 468 7467 (international) or +44 (1223) 655 441 (EMEA and Rest of World) or Chat Live via our website.
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